Feedbacks Do the services we offer/provide meet your needs? YesNoSome If your needs are not being met, what areas do we need to improve? Quality of Service DeliveryMeeting Cultural NeedsFacilities/EnvironmentCommunity ParticipationOverall Management and OperationsHandling Complaints/GrievancesSafety and Well-BeingGeneral Enquiries and Information Email What do you think we can do to improve in these areas? How do you feel about the staff in our organisation? CompetentVery CompetentNot CompetentVery FriendlyFriendlyNot Friendly In what areas could staff improve to meet your needs? Job Expertise/Level of SkillsCultural Knowledge and SkillsCommunication and Listening SkillsProviding Access to InformationMeet Individual NeedsPrivacy and ConfidentialityBehaviour and AttitudesEfficiency (things done on time)Providing FeedbackWorking With Other Relevant AgenciesOther If you have selected "Other" above, use the space below for other suggestions. What other improvements do you suggest for our organisation? Overall have you been satisfied or dissatisfied by the services that are being provided to you If you would like to discuss any matters raised in the feedback sheet, please provide your name and contact number in the space below